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Office add-ins

The Office add-ins put a Fadenstack agent in a pane beside your document in Word, Excel, PowerPoint and Outlook. The agent sees what you select, reads the document when it needs to, and changes it only when you allow it. Every answer comes from your organisation's model, through your Fadenstack server.

Before you start

  • Windows and desktop Office. The add-ins work in the desktop versions of Word, Excel, PowerPoint and Outlook on Windows. They do not work in Office on the web or on a Mac. They are tested with the Microsoft 365 desktop apps only.
  • Classic Outlook. In Outlook, the add-in works only in classic Outlook, not in the new Outlook for Windows, which runs no add-ins of this kind. If you use the new Outlook, switch back to classic Outlook to use the agent.
  • Installed by IT. Your IT department installs the add-ins and usually sets the server's address for you.
  • Access. Your administrator has given you the agent for each application you use. See Agents and add-ins.

Open the agent and sign in

  1. On the Home tab (in a message opened in its own window: the Message tab), select Agent in the Agent group. The pane opens beside the document.
  2. The first time, Sign in to your agent asks for your E-mail and Password (your Fadenstack account), and the Server if IT has not set it. Select Sign in.

One sign-in covers Word, Excel, PowerPoint and Outlook on this computer. Each document window has its own pane and its own chat; hiding the pane keeps its chat.

Give the agent context

  • Your selection. What you select is offered as a chip (Current selection) in the message box. It follows your selection, and you can switch it off. Its content is read when you send.
  • Context. The Context button lists the parts of the document (sheets, tables, sections, slides, messages) to add to your message.
  • Ask about selection on the ribbon, or Ask the agent about this and Add to agent chat when you right-click, add the selection to the chat. In Outlook, a message opened in its own window has Ask about this message.
  • The agent can also read the document by itself when your question needs it. A long document is read in parts.

The agent's pane in Excel: suggested requests, the selected cells offered as a chip in the message box, and the Context button below it

What it can do in each application

Application It reads It can change (asks first in Ask) It asks every time before it Taking a change back
Word The document, its sections, tables and comments, your selection Insert or replace text, add comments, apply styles, insert tables Deletes text Word's own Undo. By default every change is also a tracked change you accept or reject. Comments are by "Fadenstack agent"
Excel The workbook, sheets, tables, charts, named ranges, any range, with formulas Write cells, add sheets, format cells, create tables and charts Clears cells, deletes a sheet Undo agent change on the ribbon, one change at a time. Formatting changes and a deleted sheet are not covered
PowerPoint The presentation, slides, shapes and their text, tables, alt text of pictures, speaker notes Add slides, set slide text and speaker notes, add text boxes, move slides Deletes a slide PowerPoint's own Undo, one change at a time
Outlook The selected messages or the open one, their conversation, the folder in view (for a calendar: its next 14 days), the draft you are writing; it can also search your Inbox and Sent Items Draft a reply or a new mail, insert text into a draft, create an appointment, set categories, flag or move a message Deletes a message (to Deleted Items) Undo agent change on the ribbon: a draft or appointment is deleted, a move or delete goes back, categories and flags are restored

A Word document with two review comments by the Fadenstack agent, and the agent's pane beside it saying what it added

The agent never sends

In Outlook the agent writes drafts and opens them for you; you send them. An appointment it creates is saved in your calendar and opened; a meeting with attendees waits in its window for you to send it.

The agent's pane in Outlook after it drafted a reply: what the draft says, and that it has sent nothing

What it asks first

Every chat starts in the Ask tool mode: the agent reads without asking, and asks before it changes anything. When it asks, a card shows Run …? with what it will do. Select Allow, Allow for this chat, or Deny. Change the mode in the pane: Off, Read only, Ask or Auto. Even in Auto, the agent asks before it deletes or clears anything. More on tool modes: Tools in the chat.

A Run add_comment? card in Word showing the comment the agent wants to add, with Allow, Allow for this chat and Deny

Where your data goes

  • What you ask, and the parts of the document the agent reads to answer, go to your organisation's server and to the model your administrator chose for the agent.
  • Your conversations stay on your computer, encrypted. The server records which tools ran, not what they read.
  • Your sign-in is kept on your computer, protected by Windows.

More: Your data and privacy.

Sign out

On the ribbon, select More, then Sign out. This signs you out of all four applications on this computer.

When it does not work

The Agent button is greyed out. The document is open in Protected View. Select Enable Editing, then Agent.

There is no Agent group in Outlook. You are in the new Outlook for Windows. Switch back to classic Outlook.

The e-mail or password is not right. Check them, and sign in again. Forgot your password? See Your account.

You have no access to this agent. Your administrator has not given it to you yet, or the agent's address set for this application is wrong.

Office is busy (a cell may be in edit mode, or a dialog is open). Finish that and try again. Leave the cell, or close the dialog, and ask again.

The agent could not start, with a reason. Select Try again. If it keeps failing, tell your IT department what the reason says.